Your bank needs to be able to communicate your account data so we can verify your account and begin analyzing your transactions. This is the first step toward eligibility!
Taking Longer than 5 minutes?
It happens! Although most banks take only 30 minutes or less to send data, others can take hours, days, or not send us anything at all. We send requests to your bank 4-6x/day through our banking partner, Plaid (www.plaid.com).
We hope informational transactions become a priority for banks in the future! In the meantime, we will have to wait until they release your information.
Please note, uninstalling and reinstalling the Dave app will not encourage the process along. Unfortunately this is a waiting game.