At times, there can be a delay when working with smaller banks or credit unions. We are dependent on them to send us your information in a timely fashion, but ultimately, we are in the same boat. 

Although most banks take only 30 minutes or less to send data others can take hours, days or not send us anything at all. We send pulls to request information to your bank 4-6x/day through our banking partner, Plaid (www.plaid.com).

We hope informational transactions become a priority for banks in the future! In the meantime, we will have to wait until they release your information.

Thank you for your patience!

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